Shipping Policy

We ship both within Spain and internationally through NACEX and its logistics partners.

Order Processing

Orders are prepared and dispatched once payment has been successfully confirmed.

Delivery Times

Orders are usually delivered within 2 to 4 business days from the date the order is confirmed.

During peak periods, such as August or seasonal campaigns, delivery times may be extended. In these cases, delivery may take up to 8-10 business days.

Shipping Costs

Shipping costs are calculated automatically during checkout according to the destination country and the total value of the order.

Delivery

We recommend inspecting the package upon delivery.

If you notice any visible damage to the parcel, please report it to the courier at the time of delivery or refuse the shipment if you believe the contents may have been damaged.

Delivery Issues

If your order has not arrived within the expected delivery time or if you experience any shipping-related issues, please contact us at info@argentbasic.com and we will be happy to assist you.